International Telecommunication Union
Joint UNCTAD-ITU-UNESCAP Workshop Information Society Measurements in Asia-Pacific Bangkok, 26-28 July 2006
Results of stocktaking, core ICT indicators, and assistance to developing countries
Ms. Esperanza C. Magpantay Statistician Market, Economics and Finance Unit (MEF) Telecommunication Development Bureau (BDT)
Global Stocktaking
ICT data are scarce in developing countries Global ICT Indicators Stocktaking:
Africa, Asia-Pacific, Latin America-Caribbean, CentralEastern Europe, Western Asia Metadata survey (household and business) to NSOs July/August 2004 (UN RCs, UNCTAD) Types of indicators collected/planned (list of 20 each for household and business surveys)
Distribution of stocktaking responses
n=53 100%
n=53
n=36
n=13
n=24
n=179
23.1
80% 60% 40%
20.8 52.5
44.4 67.9 64.2
76.9 55.6 32.1 35.8
Responded
79.2 47.5
No reply Central Asia and Selected European Countries World
20% 0%
Asia and Pacific
Africa
Latin America and Caribbean
Western Asia
n = countries
Proportion of countries collecting household ICT indicators
Indicators Type of indicator Africa Latin America and Caribbean 95 80 100 95 100 100 100 30 40 35 25 25 25 0 20 15 10 15 15 10 AsiaPacific West Asia Central Asia OECD and CEE countries 84 68 84 68 79 74 42 21 16 21 26 32 21 0 16 16 11 5 16 5 4 4 21 79 82 89 89 86 79 82 21 75 79 0 71 43 0 57 57 0
Basic access to ICT (presence of ICTs in household)
1) electricity 2) radio 3) fixed telephone 4) mobile phone 5) TV 6) computer 7) Internet 8) Methods of access 9) Location of frequent use 10) Frequency of Internet use 11) Purposes of PC use 12) Purposes of Internet use 13) Concrete services / activities the Internet is used for Languages of visited Internet sites 14) 15) Types of products/ services purchased over the Internet of purchased goods/ services over the 16) Value Internet 17) Barriers to PC usage 18) Barriers to Internet usage 19) Barriers to purchase over the Internet 20) Geographic location where the Internet goods are purchased
89 84 74 53 74 47 31 21 21 26 26 21 10 5 5 0 16 10 0 0
94 67 83 78 78 83 61 33 33 33 33 33 17 6 17 17 6 17 11 6
90 80 90 70 80 80 60 10 0 20 30 30 20 0 0 0 10 10 0 0
Barriers to usage
ICT usage
Internet access
Proportion of countries collecting business ICT indicators
Type of indicator Indicators Africa Latin America and Caribbean 40 40 35 20 55 25 25 50 15 15 10 20 15 25 10 20 10 5 10 0 AsiaPacific West Asia Central Asia and CEE countries 53 58 32 32 58 32 26 26 32 37 26 21 16 16 11 5 11 16 11 16 OECD
1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11)
Fixed telephone Mobile devices Presence of computers Number of computers Presence of Internet access Type of Internet access Local network Website ICT investment Share of employees using a computer Share of employees using the Internet Services the Internet is used for Value of purchases Value of sales Customer group ICT training Barriers to computer use Barriers to Internet use Barriers to e-commerce Geographic location of sales
47 26 32 32 32 26 21 37 21 16 16 11 16 26 11 21 21 16 11 5
56 56 39 33 56 33 22 33 28 22 17 28 6 6 6 6 28 22 11 6
40 10 20 10 10 0 0 0 0 0 0 10 0 0 0 0 0 0 0 0
4 11 89 4 89 86 82 89 21 79 79 89 61 86 71 64 0 4 75 64
Internet activities and e-commerce Barriers to usage
Advanced ICT access and usage
Basic access to ICT
12) 13) 14) 15) 16) 17) 18) 19) 20)
ICT indicators stocktaking – main findings
Only small number of developing countries currently collect ICT indicators Most countries collect basic access indicators (availability of telephone, computer or Internet) More advanced indicators are collected through specific ICT surveys Those which have started to collect some indicators actively plan to collect more in the near future – high demand Regional variations - highest number of indicators collected in Asia-Pacific and Central Asia/CEE, few in LDCs
Global Stocktaking
Results published in:
measuring-ict.unctad.org
www.itu.int/ict
Core list of ICT indicators - development
Results of stocktaking and of regional workshops (regional core lists) OECD countries - emerging consensus on definitions and methodologies First proposal sent to all NSOs (December 2004) Final proposal based on feedback (NSOs, Partners, experts), as an input to WSIS Thematic Meeting
Core list of ICT indicators
Set of indicators ICT infrastructure and access ICT access and usage by households and individuals
ICT access and usage by businesses ICT sector Basic core Extended core
Reference
Total
10
2
12
10
3
1
14
8 4
4
12 4
Total
32
9
1
42
Basic ICT infrastructure and access indicators
Basic core A-1 Fixed telephone lines per 100 inhabitants A-2 Mobile cellular subscribers per 100 inhabitants A-3 Computers per 100 inhabitants A-4 Internet subscribers per 100 inhabitants A-5 Broadband Internet subscribers per 100 inhabitants A-6 International Internet bandwidth per inhabitant A-7 Percentage of population covered by mobile cellular telephony A-8 Internet access tariffs (20 hours per month) A-9 Mobile cellular tariffs (100 minutes of use per month) A-10 Percentage of localities with public Internet access centres Extended core A-11 Radio sets per 100 inhabitants A-12 Television sets per 100 inhabitants
ICT household indicators
Basic core HH-1 Proportion of households with a radio HH-2 Proportion of households with a TV HH-3 Proportion of households with a fixed line telephone HH-4 Proportion of households with a mobile cellular telephone HH-5 Proportion of households with a computer HH-6 Proportion of individuals that used a computer HH-7 Proportion of households with Internet access at home HH-8 Proportion of individuals that used the Internet HH-9 Location of individual use of the Internet HH-10Internet activities undertaken by individuals
ICT household indicators (cont.)
Extended core HH-11 Proportion of individuals with use of a mobile telephone HH-12 Proportion of households with access to the Internet by type of access from home HH-13 Frequency of individual access to the Internet in the last 12 months
Reference indicator HH-R1 Proportion of households with electricity
ICT business indicators
Basic core B-1 Proportion of businesses using computers B-2 Proportion of employees using computers B-3 Proportion of businesses using the Internet B-4 Proportion of employees using the Internet B-5 Proportion of businesses with a website B-6 Proportion of businesses with an intranet B-7 Proportion of businesses receiving orders over the Internet B-8 Proportion of businesses placing orders over the Internet
ICT business indicators (cont.)
Extended core B-9 Proportion of businesses accessing the Internet by modes of access B-10 Proportion of businesses with a Local Area Network (LAN) B-11 Proportion of businesses with an extranet B-12 Proportion of businesses using the Internet by type of activity
– Internet e-mail – Getting information • About goods or services • From government organisations/public authorities via websites or e-mail • Other information searches or research activities – Performing Internet banking or accessing other financial services – Dealing with government organisations/public authorities – Providing customer services – Delivering products online
ICT sector
Basic core ICT-1 Proportion of total workforce involved in the ICT sector ICT-2 Value added in the ICT sector ICT-3 ICT goods imports as percentage of total imports ICT-4 ICT goods exports as percentage of total exports
Core ICT indicators
WSIS Thematic Meeting: Measuring the Information Society
Geneva, 7-9 February 2005 270 participants from 85 countries
Key outcome: adoption of list of core indicators
Core list of ICT indicators
Provides useful guidance for countries planning to collect ICT indicators Constitutes the basis for developing internationally comparable ICT statistics Should be amended as experience is gained
Possible future and supplementary indicators: education, government, health, language impact
Core ICT indicators
Definitions, model questions, methodologies:
measuring-ict.unctad.org www.itu.int/ict
Assistance to developing countries
Awareness raising among policy makers on the importance of statistical indicators for monitoring ICT policies Assistance to statistical agencies in developing countries in their ICT data collection and dissemination efforts Specialized training courses on information society statistics Technical workshops at the regional level to exchange experiences and discuss methodologies, data collection etc.
Partners contribute their expertise and resources to the development and implementation of Partnership projects. The Partnership actively seeks contributions from donors to support capacity building in developing countries.
ITU’s contribution to Partnership • Core set of indicators
– Basic ICT infrastructure and access indicators – ICT household and individual indicators
• Task Groups
– Capacity building (regional, national) – Storage and Dissemination (International database)
• Steering Committee
– ITU, UNCTAD, UNECLAC
http://itu.int/ict
magpantay[at]itu.int
ESCWA